About

About Us

At Capital One Finance Solutions, we want to help you to ensure that your experience with us is positive and memorable.

Our friendly and enthusiastic team aim to build strong relationships with our customers so that we can forge ongoing relationships that help them achieve their goals and objectives.

Our objective is to build longevity with our customers and we do this by working in an ethical and trusted manner. Which coupled with our experience ensures that we are always adding value and exceeding customer expectations.

We are bound to uphold the standards as per the Mortgage & Finance Association of Australia (MFAA) and Financial Ombudsman Service (FOS). As members we must uphold the highest standards and meet strict experience, ongoing training and education, insurance requirements in order to renew membership each year.

What this means for you, is simply peace of mind that a regulatory body is ensuring that the industry strives for excellence.

Our Practice

Name: Capital One Holdings Pty Ltd the Martino Family Trading as Capital One Finance Solutions

Authorised representative number: Credit Representative Number 442871

Credit representative number: Credit Representative Number 442872

Address: Suite 416/49 Queens Road, FIVE DOCK NSW 2046

Phone: 1300 227 663

Fax: (02) 9745 0799

Email: info@capitalonefinance.com.au

Our Team

Frequently Asked Questions

Why Use a Mortgage Broker?

One of the most commons questions we get asked is why choose from a mortgage broker when you can choose from a bank?

Firstly our service is Free!

We work with over 25 lenders, which means that we can find the best loan package available to meet your needs.

Consider this, will your bank tell you that there’s another product that’s more suitable for you at another lender?

I think we all know the answer to that, which is why we ensure that our service consistently provides you with multiple options so that you can maximise your investment.

Our expertise in multiple lenders and products ensures that we take the hassle away out of applying for a loan.

We’ll deal with the banks and or lenders so you don’t have to worry about the red tape, we’ll handle it all for you so your experience is care free.

We Recommend the most suitable loan for you

It is a common misconception that mortgage brokers recommend unsuitable loans for their clients to try to maximise their incentives.

The industry is highly regulated with significant changes effective from 2010 that meant that any unsuitable loan recommendations were dealt with in accordance with industry standards.

As a holder of an Australian Credit License, it’s against the law for us to recommend and assist you with applying for an unsuitable loan.

As part of our process we recommend several suitable loan products for you and you decide which loan we apply with.

Free Preliminary Assessment

First and foremost, our preliminary assessment is free and we’ll get back to you within 48 hours of your submission.

This allows our team of mortgage experts sufficient time to research and find the most suitable loan products for you.

In order for us to put forward an application we will require certain documents which demonstrate income, etc, which our team of experts will discuss with you.

If you’re in a hurry and need to have a formal understanding of your borrowing capacity with a lender, known as Pre-Approval, then fill in the free assessment form and let us know you require pre-approval and we’ll come back you with 24 hours with a recommendation.

We’re loan approval experts!

We pride ourselves on getting it right the first time and delving through all the complex polices to provide you with a complete solution.

The mortgage industry is a minefield of complex policy catches. This is why we make sure that we take your full situation into account and provide a complete solution.

Some of our specialities include:

• Residential Owner Occupied Loans

• Residential Investment Loans

• First Home Buyers Scheme

• Bad Credit loans

• Bridging Finance

• Low Doc Loans

• Fixed Rate Loans

• Commercial Loans

• Personal Loans

• Car loans

We have an extensive in-house credit assessment process which we complete before applying with any bank or lender.

We also understand that following up on the progress of your loan application can be time consuming, which is why we do all the hard work for you!

Our systems and processes ensure that we track your loan and keep you posted of any updates as they occur.